BurpGPT
Aegis CyberBurpGPTUpgrade to Pro edition
  • Welcome
  • Getting Started
    • Installation
  • How To
    • Use the OpenAI's API feature
    • Use the Azure OpenAI Service's API feature
    • Use the Local LLM feature
    • Use the Prompt Library feature
    • Use a custom-trained model
  • Help & FAQ
    • FAQ
      • Can BurpGPT editions be used as standalone applications operating independently?
      • Does BurpGPT Pro cover Azure OpenAI Service/OpenAI usage, or do I need an extra subscription?
      • Does the Pro edition's local LLM feature share any data with OpenAI or any third party?
      • How can I cancel my subscription?
      • How to resolve the 'Runtime Error: Bad magic number in .pyc file' error?
      • How to resolve the 'Cannot use chat template functions...' error?
      • If the server displays an error indicating that port 3000 is in use, how can I resolve this issue?
      • Is it possible for BurpGPT editions to produce false positive results?
      • What are the possible causes for an unsuccessful activation of my BurpGPT Pro?
      • What is the limit for device activations with a single BurpGPT Pro license?
    • Changelog
    • Roadmap
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  1. Help & FAQ
  2. FAQ

What are the possible causes for an unsuccessful activation of my BurpGPT Pro?

This page addresses a frequently asked question.

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Last updated 3 months ago

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There are several potential reasons for issues with the licensing system:

  • Clock Synchronization: Time-related activation issues might be due to system clock discrepancies. Wait a few hours before seeking further support.

  • Corrupted Download: A corrupted .jar file download can cause licensing errors. Re-download the file to resolve these issues.

  • Java Version Compatibility: Ensure using Java 20 or later to avoid compatibility problems with the licensing system. See for more details.

  • VPN or Network Configuration: Using a VPN or certain network setups might prevent connection to the licensing system. Try deactivating your VPN or adjusting network settings.

Prerequisites